Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia.

Paul-Jervis Heath is the founding principal of Modern Human, a design practice and innovation consultancy that helps clients to imagine what's next. At Modern Human, he inspires design teams to create truly meaningful products, services and experiences that enrich the human experience by empowering and liberating those who use them. He takes clients into the lives of real people to uncover their latent needs in order to reimagine and reinvent modern life. His diverse portfolio of projects includes dashboards for autonomous vehicles, smart home appliances, intelligent environments, digitally integrated retail store concepts and countless other multichannel services and digital products.

David Ruiz is Head of Design and CX at Orange Bank tasked for conceiving meaninful customer experiences and designing innovative services for banking. He has a wide international experience spanning telecommunications engineering, large customer account management, innovative project leadership and experience design. Optimistic, passionate and challenging, David strives to make business, strategic and technical stakeholders aware of the benefits of an early adoption of a User-Centric design methodology within the innovative chain and the customer experience definition.

Gregory is a UX Design leader, with a 16 years track record of delivering exceptional results. Gregory believes great solutions are the result of hard work and collaboration between like-minded people. He is currently leading a UX Design chapter delivering digital banking experiences for ING retail customers. Gregory started his career in the mobile industry with Nokia, Samsung and Microsoft where he contributed to key domains currently shaping several industries such as the convergence of connected products, wearable technology, augmented reality and e-health. Yet it is not technology that excites him, it is the thought of impacting millions of users with empowering experiences. To learn more about Gregory Ek, look him up on LinkedIn.

Zach is a design strategist whose past work has included projects across China, Myanmar/Burma, Jordan, Italy, Viet Nam, Thailand, Denmark, England, and the US. He has been on teams supporting the design of both products and services around mobile, healthcare, transportation, and education. His work has appeared in The Atlantic, Fast Company, and Touchpoint: the Journal of Service Design, and he received a Fulbright to research how people hack their tractors across urbanizing China. He recently completed his first book, Yangonomics, documenting the informal economy of Yangon, Myanmar through lenses of design, business, and policy. Since 2011 he's blogged at Square Inch Anthropology, where he shares glimpses of how and where he's worked. See more at SquareInchAnthro.com

Judith is a Senior Product Owner at Booking.com, the world's leading accommodation website, where she guides the product strategy for Booking Home Partner Tooling. Prior to this, she was responsible for localizing the e-commerce experience for visitors for the Americas. Having spent several years at Microsoft Corporation, USA in the Windows Engineering team, Judith's was managing user design experience across websites and large projects, including the localization of the flagship Windows 10 intelligent personal assistant, Cortana. Judith holds a Masters Degree in Human Centered Design at the University of Washington and is working on her doctoral research, focused on the usefulness of cultural dimensions in International Product Development.

Raffaela Rein is the CEO and Co-Founder of CareerFoundry, one of the leading online schools for UX Training, and The UX School, an online movement in human-first design. Raffaela is dedicated to educating the next generation of digital talent, and to helping companies become category winners by creating a world-class user experience. Prior to CareerFoundry, Raffaela built companies for Rocket Internet and Axel Springer, and worked as an investment strategist for BlackRock.

Being a cognitive psychologist, Barbara is driven to understand and map the mind of the customer, and to turn those insights into the magic (or rather, science) of a great and seemless online experience. She is always looking for new and creative ways to get answers and be the user’s advocate. Barbara has been working in the UX field for 18 years as a consultant, trainer, researcher and manager.

Ronnie is the Practice Lead for Experience Design at Slalom Consulting, and has work with over 150 clients from C-suite strategic and team tactical level. Ronnie served on the Board of UXPA as Director of Certification from 2010 - 2012 and was past-President of NJ UXPA. Ronnie co-created and is Program Director and Lead Adjunct Professor for the Rutgers Mini-Masters in User Experience Design, and teaches both core course and bespoke corporate CX training with the Rutgers School of Business Executive Education and Rutgers Executive MBA program.  In his past life, Ronnie was the lead singer of Lucy Fur, a British punk band in the early 90s.  His vocal talents have been described as sounding like a ''violent lounge singer''.

Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia.

Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia.

Friederike is a digital strategist with a hybrid international career both in industry and science, currently working as Manager at McKinsey and as Visiting Professor at Copenhagen Business School. Since 2000, she been driving the digital change of leading (media) companies and start-ups in Germany by developing their UX strategies in strong alignment with the brand strategy and data. She loves to enfold the transformative potentials of new user experiences as communicative vehicles to dynamically change brand and hereby organizations identities.

Martin is a user experience manager working in the automotive field, IT & marketing, with a background that is both creative and technical. For the last four years, he’s been working as the Chief Customer Officer for BMW AG’s NOW Mobility Services, which include the DriveNow & ReachNow on demand mobility services as well as the ParkNow & ChargeNow digital parking & charging solutions worldwide. He has a strong focus on all facets of User Experience, from UX Strategy to UX Research and UX Design. Martin loves to work at the interface of disciplines and cultures, may it be within a company or across a company’s boundaries. When not representing the customer, he enjoys to explore the underwater worlds of the Red Sea and the Caribbean.

Willem has built an international career in marketing, innovation and design with over 20 years of experience in both the for profit and not-for-profit worlds, on both local and global levels. His work has spanned a variety of business functions - business development, brand, product, service, R&D and technology - and touched upon many industries - telecom, consumer electronics, FMCG, media and entertainment, financial services, automotive, printing and sustainable energy.

Andrea Picchi is an experience designer with a hybrid background in cognitive psychology, computer science, and human-computer interaction. With more than 20 years of experience in UX-UI, product and service design field, in the past 10 years, he has been leading teams and personally contributing to the creation of integrated omnichannel experiences. He had worked with, and for, companies like Apple, Google, Samsung, Nokia, but also Virgin Media, Ryanair and currently Sony Mobile. While remaining focused on the human-centered craft of experience design, in the past years Andrea dedicates himself to the challenge of adopting, nurturing, and scaling the design thinking mindset inside an organisation.

Nico has spent the last 16 years combining his expertise in user-centered design and experience strategy to deliver what values most: to connect people and to simplify their lives. In his current position as Vice President Experience Strategy at Deutsche Telekom he focuses on improving the customer experience for the entire consumer product ecosystem along the customer journey. Within the Telekom Design department, he and his team are also working on product innovation. Always on the lookout for new business areas and uncovered opportunities, they strive to maintain and strengthen Deutsche Telekom’s position as leading European Telco. Prior to his current position, Nico has worked for clients such as Herman Miller, Motorola, British Gas and Ibbotson Associates (Morningstar) in the UK and US.

Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia.