Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia."
CloseTheo is the Global VP of Digital Transformation at Cognizant where he is launching and building its Digital Works Practice. Digital Works is an interdisciplinary team of designers, digital strategists, data scientists and technologists who partner with clients on imagining, designing, building and managing comprehensive digital ""code"" solutions.
Theo is an expert in managing product innovation, business strategy and global collaboration. For the last 20 years, Theo has assisted leading technology vendors, service providers, multi-national corporations, early stage startups and NGOs in developing successful product and service strategies, transformative business models, and innovative go-to-market plans. Currently, much of Theo's work focuses on designing human-centric solutions for the third wave of computing, along with co-innovating with clients to identify and capitalize on new revenue opportunities in the post-PC, post-TV world of the Internet of Everything."
Abby is Philips' head of design for Healthcare Informatics Solutions & Services and the Head of Design for Personal Health Solutions. She leads a team of passionate and talented interaction, service, communication and product designers that are dedicated to bridging the worlds of clinical and consumer healthcare. "
CloseJonathan combines 20 years experience of digital design, brand strategy with user experience. He has been lead within a number of high profile agencies and consultancies including Accenture Digital, LBI and Fortune Cookie for a range of high profile clients including Asda, Argos, BT, UEFA and National Rail. He is analytical, strategic and creative with a full understanding of the user-centred design process for digital transformation projects. Jonathan holds a 1st BA(Hons) Interactive Systems Design from Staffordshire University and holds awards from Creative Review to Gartner for his work. He currently manages the Service and UX team at Tribal Worldwide London, part of Adam&EveDDB leading the service design for Volkswagen Passenger Cars UK."
CloseSimon has over 20 years' experience running a successful and thought-leading digital businesses. After his first 6 years working at the digital cutting edge for brands and corporations he quickly released the future of the web should be focused on the intelligent crafting of the experience that technology and businesses provide to their customers. In 2001 Simon founded Nomensa a user experience design company. He coined the phrase 'Humanising Technology' to reinforce Nomensa's belief that digital technology should be both usable, accessible and engaging. With an academic background in Human Psychology, Human Biology and Cognitive Science, he has turned the traditional view of web design on its head, focussing on people's emotions and their experiences to reshape how organisations can engage with their customers more deeply, meaningfully and ultimately more profitably. As CEO, Simon is responsible for the growth and strategic development of Nomensa. He also leads the corporate UX strategy and vision, integrating and refining human-centred design techniques for many Nomensa clients. This is why some of the world's largest companies ask him to create their corporate UX strategy and digital transformation programmes."
CloseAnnie is a user experience strategist with a background in project management and design. Originally hailing from Portland, Oregon, she's spent the last five years making Antwerp her home at Internet Architects, a digital service agency who can claim to be one of the first agencies specialising in information architecture and UX in Belgium.
Currently she's part of the leadership of the European's Commission's Digital Transformation programme, which aims to consolidate more than 400 independently-managed websites into a single platform. She's responsible for the overall UX strategy, design and content strategy for the programme, and contributes to the overall implementation strategy and change management. Their first public beta launches this summer."
Susanne van Mulken is Managing Director Strategy & Delivery at Informaat. In this role, she is responsible for developing and applying experience design methodologies and expertise.
With a strong background in cognitive science and adaptive user interfaces, she has led the design of digital services in industries such as retail banking, insurance, telecom, public utilities, and government for over 15 years.
Susanne gets most enthusiastic when organizations stop talking 'customer central' and start designing 'customer central' instead. Since 2006, she has advised and helped enterprises in the creation and professionalization of their own experience design capabilities."
Tal Florentin is an award winning UX specialist, entrepreneur, author and speaker, and the creator and chief editor of The Adventures of UX Hero - the world's first UX comics series. Florentin is the CEO of UXVision - a leading boutique UX design agency. Through UXVision he has helped dozens of companies and organizations achieve effective products using strategic UX methods.
Florentin is the author of the first UX book in Hebrew - ""The User Experience"" - and the founder and director of the Israeli UX Certification Program, UXV, considered one of the top 5 academic programs worldwide by UX Magazine. In 2014 he won the international UX award for a UX project which redefined the communication between bloggers and readers."
Paul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia."
ClosePaul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia."
CloseGerry helps large organizations become more customer centric on the Web. His clients include Microsoft, Cisco, NetApp, VMware, and IBM. He has consulted with the European Commission, the US, UK, Dutch, Canadian, Norwegian and Irish governments.
He is the founder and CEO of Customer Carewords, a company that has developed a set of tools and methods to help large organizations identify and optimize their customers' top online tasks.
He has written five books on how the Web has facilitated the rise of customer power. The Irish Times described Gerry as one of five visionaries who have had a major impact on the development of the Web."
For his past clients - top 5 firms across almost all sectors in Europe - Stefan Dieffenbacher is a synonym for a game changer, business leader and digital strategist. He has led numerous Digital Channels Transformation Programmes and realized business cases in excess of 100M euro with his work being recognized through several awards. He further developed the first holistic framework and approach for Digital Strategy and -Transformation. He is the founder and Managing Director of Digital Leadership that supports large customers to get (back) to the top in the Digital World. As the companies Chief Evangelist, he is also a frequent speaker across Europe both on company events as well as on general forums."
CloseAndreas is Senior Vice President of the Design and Co-Innovation Center at SAP SE. His passion is about humanizing business software through design and elevate the importance of design at customers, users and in the market. Before he was Vice President of User Experience at SAP SE for Cloud Solutions. He has more than 15 years' experience as UX leader. During this time he gained a lot of experience in building up global user experience teams and establishing an innovation culture in large organizations. He studied Business Information Technology at the University of Cooperative Education in Mannheim and is working at SAP in various roles since 1991."
CloseAfter working as an experience designer at interactive agencies for almost 20 years, Peter has recently moved in-house and is now one of the UX Strategists at SDL. His job is to make sure there is 'enough' UX on the roadmaps of products in the Customer Experience software suites that the company develops. Peter has spoken at conferences and taught workshops on many topics, including design patterns, non-design deliverables, faceted navigation, sketching, but mostly about processes in design organizations."
CloseDaniel is a disruptive thinker and is dedicated to bring great products to market customers love. He is working as a Lead Consultant for Product Management and User Experience Design at ThoughtWorks and loves outstanding digital and nondigital products. He bears battle scars from holding various positions as a Product Manager throughout different domains and also senior management positions as Head Of Product Management and User Experience Design Lead. Daniel is likewise an expert for digital transformation and creating a culture of innovation. He is also founder and author of the foremost German-language blog on Product Management and User Experience Design http://www.produktbezogen.de/."
CloseFrancesco Cara is a designer and strategist. Until recently he was Director of Strategy atSapient in London, where he led the experience practice to unlock new value for clients and customers through research, co-creation and prototyping. Prior to Sapient, Francesco led Nokia Design Strategy and Innovation to deliver value to customers by bringing hardware, software and services to work closer together. Francesco is currently exploring ways to use the web to encourage and enable new and more sustainable behaviours. Francesco came to design and strategy from fundamental research on human and cultural cognition. He holds a PhD in Cognitive Science from Edinburgh University, and tweets @frakara"
CloseTim is a Partner at Foolproof, one of Europe's largest experience design companies. He leads their Strategy & Planning practice, developing and deploying their experience strategy framework, methodologies and expertise across a range of global clients. As a UX strategist, he currently works with global brands such as Intercontinental Hotels Group, Shell, Lloyds Bank and Eli Lilly. Tim is based in London, and is a regular speaker on UX strategy in the US, Europe and Asia."
ClosePaul Bryan is a user experience strategist and researcher who started designing e-commerce web sites in 1995. He consults with large organizations on the strategy, direction, and design of their e-commerce web sites and mobile apps. Paul organizes UX STRAT Europe and USA conferences, and manages the UX Strategy and Planning group on LinkedIn. He teaches user experience to graduate business students at the University of Georgia."
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